Managed IT Support & Cloud Infrastructure Built for Growth.
Stop losing productive hours to email lockouts, slow servers, or unreliable backups. JKPRO acts as your dedicated remote IT backbone with proactive 24/7 monitoring, Microsoft 365 & Google Workspace optimization, and guaranteed 15-minute response times.
Uptime Record
99.9%
SLA Guaranteed
Critical SLA
<15 min
Priority Helpdesk
Backup Restore
100%
Quarterly Drills
Cost Savings
~60%
vs Internal Staff
Email Authentication
SPF, DKIM & DMARC: Strict Enforce
Immutable 3-2-1 Backups
Encrypted offsite cloud snapshot
Zero Trust Gateway
Encrypted tunnel for remote workers
Transparent IT Support & Infrastructure Tiers
No hidden hourly callout fees. Pay a predictable monthly rate per user or select our integrated digital partner retainer.
Essential IT Care
Reliable day-to-day helpdesk and cloud productivity administration without the overhead.
Or base flat retainer from £350 / mo
What's Included:
- Remote desktop support for all team members
- Microsoft 365 or Google Workspace administration
- Email security & deliverability (SPF, DKIM, DMARC)
- Automated daily cloud backups (files & emails)
- User onboarding & secure offboarding checklists
- Standard business hours helpdesk (8am–6pm)
Complete IT Operations
Proactive infrastructure management, 15-minute priority SLA, and automated disaster recovery.
Or base flat retainer from £750 / mo
What's Included:
- Everything in Essential IT Care
- Priority 15-minute critical incident SLA
- 24/7 automated server & workstation monitoring (RMM)
- Immutable 3-2-1 ransomware-isolated backups
- Zero-downtime cloud migrations & staging
- Quarterly IT health check & executive review
- Hardware procurement & discount assistance
Enterprise Cloud & Retainer
Dedicated fractional IT department with zero-trust networking, multi-cloud, and custom compliance.
Or base flat retainer from £1,650 / mo
What's Included:
- Everything in Complete IT Operations
- Cloudflare Zero Trust / WireGuard corporate VPN
- Multi-cloud server architecture (AWS, Azure, GCP)
- Enforced device encryption (BitLocker / FileVault)
- Custom API integration & Fortnox/Visma syncing
- Dedicated virtual Chief Technology Officer (vCTO)
- 24/7 on-call emergency escalation engineer
Instant IT Support & Infrastructure Cost Estimator
Adjust your team size and operational requirements to see realistic monthly support pricing and calculate annual savings against hiring internal staff.
Infrastructure Hardening Add-ons:
Estimated Retainer
Covers all 15 workstations, helpdesk tickets & cloud administration.
~£52,500 / year
Based on standard UK/EU senior IT engineer salary (£66k+ with benefits & recruiting fees).
Package Includes:
Itemized Engineering Deliverables
Every technical service included in our IT infrastructure discipline, executed to enterprise standards.
Managed Remote IT Support
Friendly, responsive helpdesk for your employees. We quickly troubleshoot software, hardware, and access issues.
Deliverables:
- Remote desktop support
- User onboarding & offboarding
- Software installation & updates
- Quarterly IT health checks
Microsoft 365 & Google Workspace Setup
Professional email, domain management, cloud file storage, and bulletproof DNS configuration (SPF, DKIM, DMARC).
Deliverables:
- Custom domain email setup
- Inbox & calendar migration
- DMARC/DKIM/SPF email security
- Shared drives & permissions
Backups & Disaster Recovery
Automated 3-2-1 backup systems protecting your files, databases, and emails from hardware failure, ransomware, or accidental deletion.
Deliverables:
- Automated encrypted cloud backups
- Periodic restore testing
- Ransomware-isolated storage
- Rapid disaster recovery plan
Website Hosting & Migrations
Blazing fast, enterprise-grade cloud hosting with SSL certificates, staging environments, and zero-downtime server migrations.
Deliverables:
- Managed cloud server hosting
- Free zero-downtime migration
- Automated SSL certificates
- CDN edge caching
Network & Device Setup Guidance
Practical security guidelines and remote configuration for Wi-Fi routers, firewalls, and encrypted team VPNs.
Deliverables:
- Router & firewall hardening
- Secure remote access / VPN setup
- Device encryption guidelines
- Guest network separation
IT Documentation & Simple Policies
Clean, centralized inventories of your software licenses, hardware assets, password vaults, and standard operating procedures.
Deliverables:
- IT asset & license register
- Password manager implementation
- Acceptable use policies
- Emergency contact runbooks
Nordic Logistics AB: Total Cloud Migration & Zero Email Downtime
"JKPRO solved all our IT headaches in the first two weeks. Moving our team to a secure Microsoft 365 setup with automated backups and phishing protection has given us total peace of mind."
Henrik Lindqvist
Managing Director, Nordic Logistics AB
100%
Cloud Backup Coverage
0
Email Incidents
48 Hours
Full Zero-Downtime Tenant Migration