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Specialist service

Hand the repetitive work to software.

We connect your tools and add AI where it saves time: sorting email, reading documents, answering routine questions and updating your systems.

Thin-line illustration of connected workflow steps

What's included

What the work covers.

The main parts of this service. Your proposal lists exactly which ones apply to you.

  • 01

    Use-case review

    We walk through your week, find the tasks that repeat and rank them by time saved and risk.

  • 02

    Assistants for your site or team

    A chat assistant that answers from your own documents and passes anything else to a person.

  • 03

    Workflow automation

    Make, Zapier or n8n flows that move data between forms, inboxes, CRMs and spreadsheets.

  • 04

    Document and invoice extraction

    Read PDFs and emails, pull out the fields you need and send them to the right place.

  • 05

    Custom integrations

    Connect OpenAI, Gemini or Claude models to your own site, CRM or database through their APIs.

  • 06

    Team training

    Practical sessions on using AI tools safely, with prompt guides and a simple usage policy.

Deliverables

What you receive.

Concrete things you can open, read or use. The proposal says which of these are in your scope.

Review

Task map

The tasks you could automate, ranked, with a note on what stays manual.

Build

Working automation

A flow that runs on its own and tells you when it fails.

Assistant

Assistant on approved sources

It answers from documents you choose and says when it does not know.

Control

Handoff rules

When the assistant stops and a person takes over, and who that person is.

Training

Prompt and usage guide

Prompts, examples and rules your team can follow.

Security

Access notes

Where API keys live, who can change them and what data each tool sees.

How we work

How the work runs

  1. Step 01

    Find the tasks

    We list the repetitive work, who does it and how long it takes, then pick the first candidate.

    Task mapTime check
  2. Step 02

    Prototype

    We build a small working version on real examples and show you the results, including where it gets things wrong.

    Working demoTest cases
  3. Step 03

    Connect and add checks

    We connect it to your live tools and add error alerts and human review where it matters.

    IntegrationsAlerts
  4. Step 04

    Hand over

    We document how it works, train your team and review it after it has run for a while.

    GuideReview call

Who it's for

Is this for you?

AI helps most with work that is repetitive, text-heavy and easy to check.

  • Teams buried in routine email

    The same questions arrive daily and each needs a reply.

  • Businesses that retype data

    Invoices, forms and orders get copied between systems by hand.

  • Sites with unanswered enquiries

    Visitors ask questions out of hours and leave without an answer.

  • Owners curious but cautious

    You want to try AI without giving up control of what it says or sees.

Where we are careful

AI makes mistakes. We keep a person in the loop for anything involving money, legal commitments or sensitive data, and we explain what each tool sends to its provider.

FAQ

Common questions answered.

If yours is not here, email us. We usually reply within one business day.

Can we use an AI assistant without losing control?

Yes. We build assistants that answer from documents you approve, tell visitors when they cannot answer and pass the conversation to your team. You decide what topics it covers.

What tasks can you automate?

Common ones are sorting and replying to email, reading invoices and forms, updating a CRM, booking appointments and sending reports. We check each one against your tools before we promise anything.

Which tools do you use?

Make, Zapier, n8n, custom code and the OpenAI, Google Gemini and Anthropic APIs. We pick the lightest option that does the job.

What data goes to AI providers?

Only what the workflow needs. We tell you in writing what is sent to which provider, and we can design flows that keep sensitive fields out.

Is the AI review separate from custom software?

It can be. Many automations need no new software at all. If your needs grow, we can move into custom software later.

Start with a conversation

Ready to talk about your project?

Tell us what you want to achieve. We usually reply within one business day with a suggested first step and an itemised proposal before any work begins.